In the "Customer first, professional service "principle, detail and team working, we provide professional, high-quality services. We offer the whole-flow considerate services from the very beginning of requirement investigation to the end of system life, including system maintenance and system update. Our technical specialists apply their expertise and experience to achieve your complete satisfaction.

    We offer professional, individual and high quality training, and supply you with information technology application and management personnel according to business needs, making Netorus system user perfection in his field.

    Our service team has prepared training courses in different levels: Special-Topic training, Elitist Training, Standard Training, and One-to-One Intensive Training as needed. We also have prepared excellent training materials and complete training procedures.

    Netorus project team is staffed with a group of professionals with considerable experience within the pharmaceutical industries.

    ◆ Validation-leading overall project management of GMP projects

    ◆ Analysis-URS-FS-DS

    ◆ Testing and training

    ◆ Lifecycle management

    Netorus provides intelligent process to enable automation data acquisition and control in manufacturing and testing process.

    ◆ MES/FCS integration service for laboratory and workshop

    ◆ Set up the link between lab/field and QMES/ R&D System

    Our partners, USA Rockwell and German Siemens are the largest automation companies in the world.

    We can provide cGMP/CSV/GAMP 3-in-1 computer system Validation, from the system development to implementation, and to the client side, in order to make sure our clients get the approval for the CSV from FDA.

    The most important international regulatory laws and regulations are listed below:

    ◆ 21 CFR PART 210

    ◆ 21 CFR PART 211

    ◆ 21 CFR PART 11

    ◆ Q7A (FOR API)

    ◆ Q8(Pharmaceutical Development)

    ◆ Q9(Quality Risk Management)

    ◆ Q10(Pharmaceutical Quality System)

    ◆ General Principle of Software Validation

    ◆ Good Automatic Manufacturing Practice(GAMP5)

    Netorus CSV documents system passed preliminary audit of EU auditors and USA FDA.

    Netorus can provide cGMP validation and consulting service, helping customers pass the validation of FDA, EUQM and SFDA.

    Netorus owns a group of qualified GMP validation and consultants from pharmaceutical enterprises which have experience in GMP validation and have presided over or participated in different dosage GMP validation (including FDA and EU GMP audit).

    Customers may enjoy comprehensive free services in a certain period (usually one year) according to the contract, including module modification or system secondary development, system debugging, new staff training, patching, remote technical maintenance and daily maintenance, etc.

    Meanwhile, customers can enjoy free upgrades in the contract period.